Privacy Policy
Effective date: October 5, 2026
The Grainery respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit baraboograinery.com, register for online shopping, join a membership program, subscribe to emails, make a purchase, contact us, or otherwise interact with The Grainery. It also explains how we may use, protect, and share that information.
Information We Collect
The information we collect depends on how you interact with The Grainery and its website.
Information You Provide
We may collect information that you voluntarily provide, including:
First and last name
Mailing or billing address
Email address
Telephone number
Date of birth when provided to establish eligibility for an age-based discount
Membership level and membership account information
Online-store registration and account information
Account credentials, such as a password
Newsletter and promotional communication preferences
Purchase, order, pickup, return, and transaction information
Questions, requests, comments, and other information submitted through a form, email, telephone call, or other communication
Information supplied when requesting accessibility assistance or reporting a technical barrier
Please do not send sensitive personal information through an unsecured email or general website contact form.
Purchase and Payment Information
When you make a purchase, payment information may be collected and processed by a payment processor, online-store provider, financial institution, or other service provider. The Grainery may receive limited transaction information, such as the purchaser’s name, contact information, items purchased, transaction date, payment status, and a partial payment-card identifier.
The Grainery does not need to receive or retain a complete payment-card number when payment is processed through an authorized third-party payment service.
Information Collected Automatically
When you visit the website, certain information may be collected automatically through cookies, server logs, analytics tools, and similar technologies. This information may include:
Internet Protocol address
Browser type
Device type and operating system
Referring webpage
Pages visited
Links selected
Approximate location based on an Internet Protocol address
Date and time of a visit
Time spent on the website
Website performance and error information
Cookie and similar technology identifiers
This information helps us operate, secure, maintain, and improve the website.
How We Use Information
The Grainery may use collected information to:
Create and administer customer, online-shopping, loyalty, or membership accounts
Process purchases, orders, payments, pickups, returns, and related transactions
Provide membership benefits and determine eligibility for applicable discounts
Communicate about an account, membership, order, request, or transaction
Send newsletters, special offers, store updates, healthy tips, recipes, and other promotional communications when requested or permitted
Respond to questions, comments, complaints, accessibility requests, and customer-service needs
Maintain and improve the website, online store, products, programs, and customer experience
Detect, investigate, and prevent fraud, security incidents, misuse, and unlawful activity
Maintain appropriate business, tax, accounting, and transaction records
Enforce applicable policies and agreements
Comply with legal requirements, court orders, and government requests
Protect the rights, property, safety, and security of The Grainery, its customers, and others
Email and Marketing Communications
If you subscribe to The Grainery’s emails, we may use your email address to send store news, special offers, product information, recipes, healthy tips, membership information, and other updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the message or by contacting The Grainery. Unsubscribing from promotional messages will not prevent us from sending necessary communications concerning an order, account, membership, payment, security issue, or customer-service request.
Cookies and Similar Technologies
The website and its service providers may use cookies and similar technologies to:
Enable essential website functions
Remember visitor preferences
Measure website traffic and performance
Understand how visitors use the website
Identify and correct technical problems
Protect the website from misuse
Support online shopping and account features
You may be able to limit or disable cookies through your browser settings. Blocking certain cookies may prevent some website or online-store features from working properly.
Where a cookie preference or consent tool is available on the website, you may use it to manage the available settings.
How We Share Information
The Grainery does not disclose personal information except as reasonably necessary for the purposes described in this policy. Information may be shared with:
Website and Business Service Providers
We may share information with companies that help us operate the website and business, including website-hosting providers, online-store providers, payment processors, email delivery services, analytics providers, information-technology providers, order-management providers, and professional advisers.
These providers may access information only as needed to perform services for The Grainery or as otherwise permitted by their own terms and privacy policies.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, legal process, court order, or government request
Protect the rights, property, or safety of The Grainery, its customers, employees, service providers, or others
Investigate fraud, misuse, security incidents, or possible violations of an agreement or policy
Establish, exercise, or defend a legal claim
Business Transactions
If The Grainery is involved in a merger, sale, reorganization, financing, acquisition, transfer of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.
The Grainery does not sell personal information for money. If our practices change, this policy will be updated and any rights required by applicable law will be provided.
Third Party Websites and Services
The Grainery’s website may contain links to an online store, map service, social-media platform, payment service, or another third-party website or service.
When you follow a third-party link, information you provide is governed by that third party’s privacy policy and terms. The Grainery does not control the privacy, security, accessibility, or content practices of independent third parties. We encourage you to review their policies before providing personal information.
Membership and Loyalty Information
If you enroll in a membership or loyalty program, The Grainery may collect and use the information necessary to:
Create and maintain your account
Verify membership status
Apply member pricing and eligible discounts
Track benefits or welcome gifts
Communicate about the program
Process membership payments
Respond to membership questions
Administer renewals, changes, or cancellations
If a date of birth is requested for an age-based discount, it will be used to determine eligibility and administer the discount.
Membership terms, pricing, benefits, exclusions, renewal provisions, and cancellation requirements may be governed by separate Membership Program Terms and Conditions.
Account Credentials
You are responsible for maintaining the confidentiality of your password and account credentials. Do not share your password with others.
If you believe an account has been accessed without authorization, contact The Grainery promptly. The Grainery may require a password to be reset or other reasonable verification steps to protect the account.
Information Security
The Grainery uses reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. You should use caution when submitting information online and should use a strong, unique password for any customer or shopping account.
Information Retention
The Grainery may retain personal information for as long as reasonably necessary to:
Provide requested products, services, accounts, and membership benefits
Complete transactions
Maintain appropriate business and financial records
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, security, and operational requirements
Retention periods may vary according to the type of information and the reason it was collected. Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of, subject to applicable record-retention requirements.
Your Privacy Choices
Depending on how you interact with The Grainery and the laws that apply, you may request assistance with:
Reviewing personal information maintained about you
Correcting inaccurate or incomplete information
Updating communication preferences
Unsubscribing from promotional emails
Closing an account
Requesting deletion of certain information
Asking questions about how your information is used or shared
Some information may need to be retained for transaction records, fraud prevention, legal compliance, security, or other legitimate business purposes.
To make a privacy request, contact The Grainery using the information listed below. We may need to verify your identity before completing a request.
Children’s Privacy
The website and online store are intended for a general audience and are not directed to children under 13. The Grainery does not knowingly collect personal information online from children under 13 without appropriate parental or legal-guardian consent.
If you believe a child has provided personal information through the website without appropriate consent, contact The Grainery so the matter can be reviewed.
Accessibility
The Grainery is committed to providing an accessible and welcoming digital experience. If you encounter a technical barrier, have difficulty accessing this Privacy Policy, or need privacy information in an alternative format, please contact us.
When contacting The Grainery, please describe the accessibility issue and identify the webpage, document, or digital resource involved. We will make reasonable efforts to provide the requested information through an accessible alternative and address the technical barrier.
Changes to This Privacy Policy
The Grainery may update this Privacy Policy periodically to reflect changes in its website, programs, services, technology, business practices, or legal obligations.
The effective date displayed at the beginning of the policy indicates when it was most recently updated. Material changes may also be communicated through the website or another appropriate method.
Contact The Grainery
Questions, privacy requests, accessibility requests, or concerns about this policy may be directed to:
The Grainery
201 3rd Avenue
Baraboo, Wisconsin 53913
Telephone: 608-356-9768
Email: contact@grainery.biz
Website: https://baraboograinery.com/